Technical Support | Benelux
The Ortho Hotline - A Team Ready To Help You!
Freephone no:
NL: 0 800 0223 579
BE French: 0800 17528
BE Dutch: 0800 17963
Luxemburg: 800 22738
Select 1(VITROS) 0r 2(Immunohematology)
Fax number: +33 388 65 4835
Opening hours:
Monday to Thursday 8.30 to 18.00, Friday 8.30-17.30 except public holidays
Useful Information when contacting the Ortho Hotline:
-Your Name & Location
-System J-Number
-Reagent Lot-Number(s)
-Problem description and error code on your system
-Any action already taken
e-mail to the Hotline:
For support inquiries you may contact the Hotline via e-mail, click here for information: Technical Support Inquiries
About Us
We understand the word "Help" in 11 different languages. If you ever have a problem with one of our automated systems or products in your clinical or transfusion medicine laboratory, you will want to talk to someone who really
understands your language. Thats why when you phone one of our helplines, you get straight through to our
multilingual technical support staff who are not only familiar with your working environment but also with the day to day demands of your job.
For Technical Support outside the Benelux, please go to www.OCDTechSupport.com