24-Hour Customer Support Centre
Telephone: 0800 800 705
Fax: 0800 480 100
e-mail: hotline@ocdau.jnj.com
Useful information when contacting the Ortho Hotline:
-Your Name & Location
-System J-Number
-Reagent Lot Number(s)
-Problem description and error code on your system
-Any action already taken
For support inquiries you may contact technical support via e-mail, click here for information