Support You Can Count On
With every VITROS® solution, you're backed by at team of responsive customer service experts who provide the training, technical support and service you need to consistently deliver quality results.
- Responsive Service and Support: Global support provided in 20 languages, expert field service engineers and laboratory specialists, flexible service contracts.
- Proactive Monitoring: secure, two-way online communication between your system and our technical support experts which helps decrease unplanned downtime with proactive and predictive alerts.
- World-Class Customizable Training with a 98.5% Satisfaction Rating: start-up training and ongoing education with classroom, on-site and online options available