Frequently Asked Questions
• How do I get in touch with my Sales Representative?
To contact your local sales, service or support representative, call 1-800-421-3311, Prompt # 7.
• How do I obtain a copy of your order form?
Information on all our consumable products is now available through BuyDirect, our online ordering system. Registration for BuyDirect is easy and gives you access to our complete up-to-date catalog! To register, click here
• What are your hours of operation?
Our hours are Monday through Friday, 8 a.m. to 5:30 p.m. EST.
• Do you have a return policy?
Merchandise cannot be accepted for credit unless the return has been previously authorized by Ortho Clinical Diagnostics.