Ortho Clinical Diagnostics strives to provide customers with effective training so that they can successfully utilize systems in their own facilities. Our number one goal is customer satisfaction -- for classroom and web-based learning. Students include customers, field engineers, biomedical engineers, lab specialists, field technical specialists, and other internal Ortho Clinical Diagnostics personnel representing North and South America.
Since its establishment in 1991, the Ortho Clinical Diagnostics training center has focused on providing high-quality technical training to our customers, business partners and employees. Our professional, certified instructors deliver training programs that meet high, consistent standards that enable our customers and business partners to make the best use of our products.
Rochester, NY, USA
The state-of-the-art, 12,000-square-foot Customer Training Center represents Ortho Clinical Diagnostics’ strong commitment to high quality training and innovative instruction. The facility is located in the company’s Canal Ponds complex in Rochester, New York. Map
The Customer Training Center consolidates all clinical chemistry, immunoassay, and transfusion training. The Center includes classrooms and laboratories equipped with analyzers and instructional tools for effective program delivery.

Additional training centers are located in Strasbourg, France and Mumbai, India.